IT Support (Business Systems Support)

About our Business Systems Support department

Roles based in Bristol and at Wrotham in Kent

In this fast-paced department, we enable colleagues across Marley Eternit to access systems and hardware to help them perform their roles. We also:

  • Install, set up and support hardware and software.
  • Provide first and second line end user support to all Etex Group companies in the UK and Ireland, dealing with around 9000 calls per year
  • Provide virtual team support to Manasco – the Etex Group’s ICT company based in Belgium.
  • Keep abreast of new technologies such as mobile devices, cloud-based software solutions and telephony.

About our team

We have a team of eight, all with different skills. We support each other and there is mentoring from senior staff. Skill sets we look for at various levels from beginner to advanced include: Windows operating systems, Citrix, PC networks, helpdesk procedures and support, local and wide area networks, messaging solutions (Exchange/Notes), Windows server infrastructure, back office systems, good verbal and written communication skills, telephony and project management.


About working here

  • We offer a structured training plan that will support you to enhance your technical abilities.
  • As well as opportunities in the department to develop and progress, there can be vacancies within the multinational Etex Group.
  • Your opinion will be respected and you will be encouraged to put forward ideas to improve processes.
  • Team members have the chance to take part in cross company projects via our virtual team concept. Alternating team members attend the twice-yearly first line technical meetings in Belgium, which allow like-minded people to share ideas and to be briefed on upcoming developments.

Read more about the rewards and benefits of working for Marley Eternit.

Find out about our current vacancies here

Latest Vacancies

Industrial Director UK Ireland and Africa

Closing Date: 21.11.2017

We are currently recruiting for the role of Industrial Director.The Industrial Director is responsible for all factories performance in the Regions in regards to safety, quality delivery and cost as well as factory inventories.

Key responsibilities:

Drive safety to world class standards being responsible for the regions safety. Ensure that group as well as divisional safety initiatives are deployed efficiently and initiate regional actions where needed. Ensure reporting and follow up are according to governance.Puts the customer first and ensure that the view and perception of the customer is brought into the plants.Ensure product quality is according to spec. and that external and internal quality levels are systematically drive towards world class.Manage the industrial platform in the region to optimise delivery and cost in terms of efficiency, capacity utilisation and delivery time.Have a strong continuous improvement approach and a proven track record within LEAN and/or 6 Sigma practices.Work closely with the relevant technical competence centres to improve process and product quality.Responsible for the operations budget in the region and for delivery of the financial objectives within.Carry out regularly reviews with the plants and report out on a monthly basis on performance.Ensure the organisation with operations is reviewed and talent management is in place as well as succession planning. Take necessary corrective actions if needed to ensure the right team is in place in relationship with HR and according to local regulations and company policies.Initiate and coordinate major projects (e.g., plant layout changes, installation of capital equipment, major repairs, etc.). Create an environment that builds on teamwork and provides empowerment, support and feedback. Ability to work and communicate at levels in the organisation.

Technical and experience background:

Engineering background preferably with a management education on top (MBA or alike).Min 10 years of operation management experience including multi-site responsibility.Experience from working in a large multinational company in a matrix organization.LEAN and/or 6 sigma experience and a proven track record within CI.Experience with large investment programs preferred.Experience from living abroad preferred

Personal skills:

Team player.Resilient and performance oriented.Structured.Ability to work in diverse cultures and develop the network required.Empowering and supportive leadership style.Effective communication skills.Change agent.Independent and self-driven.Fluent English.Ability to travel intensely

Travel: Based at Burton, this role involves travel throughout the U.K. Ireland and Africa region

Marley Eternit places the highest priority on employee safety and employees will be expected to work safely at all times, proactively contributing to the continued improvement in health and safety performance.

To apply for this position please send your CV to Heidi Light, careers@marleyeternit.co.uk

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